Vansah Enterprise Support Agreement (ESA)
Confidence. Continuity. Intelligence.
Enterprise-grade QA support and intelligence, powered by Testpoint.
When Quality and Speed Must Coexist
In today's fast-paced enterprise environment, quality assurance cannot be a bottleneck. Vansah ESA delivers the strategic support infrastructure that Tier 1 organizations need to maintain velocity without compromising standards.
24×7 SLA Coverage
Round-the-clock support backed by enterprise-grade service level agreements for mission-critical operations.
AI Ingestion Consulting
Unlock predictive QA insights through expert guidance on data ingestion and AI model optimization.
Private AI Integration
Integrate your own ChatGPT or private AI instance with full data control and governance.
Priority Roadmap Access
Influence product direction with priority feature requests and accelerated delivery timelines.
What's Included in Vansah ESA
A comprehensive support ecosystem designed for enterprise excellence. Every element works together to ensure your QA operations run smoothly, intelligently, and securely.
24×7 SLA Coverage
Enterprise-grade response times with guaranteed availability for critical issues.
Private AI & ChatGPT Integration
Connect your own AI models with complete data sovereignty and compliance.
AI Data Ingestion Consulting
Expert guidance on transforming QA data into actionable intelligence.
Custom Integration Design
Tailored solutions for Jira, CI/CD, BI tools, and enterprise systems.
Dedicated Teams Channel
Direct access to support engineers through your private Microsoft Teams channel.
Training & Advisory Credits
Ongoing education and strategic advisory sessions to maximize platform value.
Team Reviews & Health Checks
Regular assessments to optimize workflows and identify improvement opportunities.
Governance & Compliance Advisory
Ensure your QA processes meet regulatory and organizational standards.
Your Data. Your AI. Your Way.
Enterprise organizations demand control over their data and AI strategies. Vansah ESA offers unprecedented flexibility in how you leverage artificial intelligence for quality assurance.
Vansah Intelligence™
Our built-in GenAI platform provides:
- Pre-trained QA models optimized for testing workflows
- Secure, SOC 2 compliant infrastructure
- Continuous model improvements and updates
- Zero setup required
Your Private ChatGPT
Bring your own AI instance with:
- Complete data sovereignty and control
- Custom prompt governance and policies
- Full auditability and compliance tracking
- Hybrid deployment options
Policy-compliant AI connections that put you in control. Whether you choose Vansah Intelligence™, your own ChatGPT instance, or a hybrid approach, your data governance requirements are always respected.
Turning QA Data into Predictive Insight
AI Data Ingestion Consulting transforms your testing data from historical records into forward-looking intelligence. Our experts guide you through every step of building an AI-powered QA advantage.
Data Collection
Aggregate test results, defects, coverage metrics, and execution patterns.
AI Processing
Apply machine learning models to identify patterns and correlations.
Insight Generation
Surface predictive analytics, risk areas, and optimization opportunities.
Action & Prevention
Implement intelligent test selection and proactive defect prevention.
Quality Outcomes
Achieve faster releases with higher confidence and lower defect rates.
Predictive Defect Analytics
Identify high-risk areas before testing begins using historical patterns and code change analysis.
Coverage Heatmaps
Visualize testing gaps and redundancies to optimize test suite efficiency.
Smart Test Selection
AI-powered recommendations for which tests to run based on code changes and risk profiles.
Environment Readiness
Leverage AI-powered Test Data Management to ensure environments are properly configured.
Build your AI advantage — powered by data, governed by policy.
Enterprise Support Tiers
Choose the level of support that matches your organization's needs. All tiers include core Vansah ESA benefits, with increasing levels of strategic partnership and AI enablement.
Why Tier 1 Enterprises Choose Vansah ESA
Leading organizations across financial services, healthcare, government, and technology trust Vansah ESA to power their quality assurance operations. Here's why.
Governance by Design
Embedded workflow validation ensures every test, every defect, and every release meets your compliance requirements. Built-in audit trails and approval gates provide the control enterprise teams demand.
Private AI Enablement
Safe, secure use of your own ChatGPT instance or other AI models. Maintain complete data sovereignty while leveraging cutting-edge AI capabilities for test generation, analysis, and insights.
Predictive QA Intelligence
Move from reactive testing to proactive defect prevention. AI-powered trend analysis and risk prediction help you identify issues before they impact production, reducing cycle times and improving quality.
Integration Excellence
Seamless connections to Jira, CI/CD pipelines, BI tools, and RPA platforms. Our integration architects design custom solutions that fit your unique enterprise ecosystem.
Continuous Partnership
Regular advisory sessions, health checks, and roadmap reviews ensure you're always getting maximum value. We evolve with your needs, not just respond to tickets.
"Enterprise QA that evolves with your intelligence strategy."
Backed by 18+ years of QA expertise from Testpoint, Vansah ESA combines deep domain knowledge with cutting-edge technology to deliver support that truly understands enterprise quality challenges.
The Vansah ESA Value Chain
Every component of Vansah ESA works together to create a comprehensive support ecosystem that drives measurable quality outcomes.
1
Support & AI Consulting
24×7 coverage, dedicated Teams channel, AI ingestion expertise, and integration design services.
2
SLA & Governance
Guaranteed response times, compliance advisory, workflow validation, and audit readiness.
3
Feature Delivery & Roadmap
Priority access to new capabilities, strategic input on product direction, and accelerated feature development.
4
Predictive Outcomes
Faster release cycles, higher quality, reduced defects, and data-driven decision making.
Empowered by Vansah Intelligence™ + Testpoint Enterprise Expertise
This powerful combination delivers support that goes beyond troubleshooting to become a strategic partner in your quality transformation journey.
Customer Success Story
How a Tier 1 Financial Client Transformed Their QA Operations
A leading financial services organization faced mounting pressure to accelerate release cycles while maintaining strict regulatory compliance. Their legacy QA processes couldn't keep pace with business demands.
The Challenge: 6-week test cycles, manual test selection, limited defect visibility, and no predictive capabilities.
The Solution: Vansah ESA with AI Data Ingestion Consulting and private ChatGPT integration.
60%
Cycle Time Reduction
Test cycles reduced from 6 weeks to 2.4 weeks through AI-powered test selection.
45%
Defect Prevention
Production defects decreased by 45% using predictive analytics and risk-based testing.
3x
Team Productivity
QA team productivity tripled through automation insights and intelligent test recommendations.
100%
Compliance Maintained
Full regulatory compliance achieved with enhanced audit trails and governance controls.
"Vansah ESA didn't just solve our immediate problems—it transformed how we think about quality. The AI consulting helped us build capabilities we didn't know were possible, and the 24×7 support gives us confidence to move fast without breaking things."— Director of Quality Engineering, Fortune 500 Financial Services
Empowering Enterprise QA Confidence
Partner with Vansah and Testpoint
Bring governance, intelligence, and agility into every release. Vansah ESA provides the strategic support infrastructure that Tier 1 organizations need to maintain velocity without compromising quality standards.
Confidence
24×7 SLA-backed support and proven enterprise expertise
Continuity
Seamless operations with dedicated Teams channel and priority response
Intelligence
Predictive insights powered by AI data ingestion consulting
Custom AI
Your data, your AI instance, your governance policies
Your Quality. Your Data. Your AI.
Vansah + Testpoint — Enterprise QA support and intelligence that evolves with your needs.
